WHAT IF I BREAK DOWN?
Idealnet is the commercial truck industry’s premier 24/7 Roadside Assistance service from Idealease.
Click here for our printable Uptime Metrics
Your driver’s well-being and their loads are very important to us. When an emergency happens, we are dedicated to getting your driver and your truck back on the road as quickly as possible so you can meet your deadlines and keep your business running smoothly.
If calling to report a breakdown or in need of Roadside Assistance, please call
Drivers should have the following information ready for the Idealnet representative:
Name/Phone Number
Idealease Unit #
Last 8 digits of the Truck VIN Number and Trailer Number
Company Name
Location you Rent/Lease from
Truck Mileage
Load Details (if loaded)
Most Accurate Location information
Symptoms/Dashlights/Sounds you are experiencing
Click here for our printable Uptime Metrics
Your driver’s well-being and their loads are very important to us. When an emergency happens, we are dedicated to getting your driver and your truck back on the road as quickly as possible so you can meet your deadlines and keep your business running smoothly.
If calling to report a breakdown or in need of Roadside Assistance, please call
1-800-IDLEASE (435-3273)
Drivers should have the following information ready for the Idealnet representative:
Name/Phone Number
Idealease Unit #
Last 8 digits of the Truck VIN Number and Trailer Number
Company Name
Location you Rent/Lease from
Truck Mileage
Load Details (if loaded)
Most Accurate Location information
Symptoms/Dashlights/Sounds you are experiencing